In this guide, I will share the 53 free policy and procedure templates that you can seamlessly adapt to create these documents from the ground up to the implementation. They are presented by industries and categories for easy scan and identification. Below are the 53 free policy and procedure templates that you can use in your company.
The general office policy and procedure document are documents ranging from human resources, business and workplace administration, regulations, employee welfare, etc. These documents guide the hiring process , employee communication, customer interaction, and service delivery, etc.
Below are some templates in this section:. The employee code of conduct template will help you to communicate your expectations to your employees clearly and tactfully. It presents to your employee the responsibilities and roles required of them to play and how you want them to deliver it on their respective tasks.
Click here to download the Recruitment Policy and Procedure Template. This Employee Recruitment and Selection Policy template will help you to create a tailored process for setting up your recruiting policies. It will guide you to understand what to put in place and why you should make them available to attract the right talents and make plans for their long-term stay at your company.
This template will help you create the internet and email policy from the ground up, and you can also add a section for Bring Your Own Device BYOD policy that will cover the use of personal devices and the extent of permission they get to connect with the information systems.
Have you witnessed a customer service agent telling a customer to hold on all because he wants to make a call on his personal phone? This mobile phone policy and procedure template will show your employers how personal phones should be used during work hours. It includes the type of device you should use to make or receive phone calls, leave messages, send text messages, etc. Also, it will specifically mention when personal calls should be done in dire need.
This policy is also referred to as a no-mobile-phones-at-work policy. Click here to download the Non-smoking Policy and Procedure Template. The Non-smoking Policy and Procedure template aims to protect all staff members—both smokers and non-smokers, and company visitors or customers.
It also ensures that everyone is kept abreast of the harmful effects of tobacco smoke and that everyone understands their rights and responsibilities as it complies with the organizational policies of employee welfare.
The purpose of this policy is to provide clear guidelines to employees and managers on substance management in the workplace so that you maintain a safe workplace where all employees are treated fairly and with respect. This template gives you a direction you can follow when creating one for your company. The Health and Safety Policy and Procedure document integrates workplace health and safety into all aspects of your company operations. This includes tactics for identifying hazards, assessing risk, and implementing control strategies.
The goal is to minimize the risk of injury to people and property and ensure that relevant health and safety laws that apply to working conditions and the work environment are observed and enforced. This Anti-discrimination and Harassment Policy and Procedure document imposes on every company and its employers to respect the differences, i. This Grievance Policy and Procedure document highlights how employees can constructively voice their complaints.
It also shows C-suite executives and supervisors how to identify every instance that annoys employees or could prevent a proper workflow so that a resolution can be made as fast as possible.
It creates room for employees to communicate their grievances so that they can create a supportive and pleasant workplace. Employee termination is an uncomfortable situation to deal with. This policy and procedure document sets out to regulate and provide directions on how disciplinary measures are carried out and employee termination is done.
It covers each step of the discipline and termination process. Every employee is an ambassador of the organization. So what you say or do on social media must align with the principles and values of the organization. This includes how you write content on different channels such as blogs, wikis, microblogs, message boards, chat rooms, electronic newsletters, online forums, social networking sites, etc. Click here to download the Contractors Policy and Procedure Template.
Also, it identifies where they can visit in the organization and the out-of-normal-hours communications they are allowed to make. This company data protection policy and procedure template provides you with the guidelines to secure data that is critical to your businesses. Also, it provides the steps you need to do this from the areas of the users by drafting a clear and concise privacy policy agreement. Quality assurance is important for all businesses.
Many smart businesses thrive because their customers are well aware of the quality products they produce. This is a quality nominee policy and procedure document that you use to create a roadmap for growing your consumer base. Click here to download the Fiscal Policy and Procedure Template. It is financial information that clarifies the roles, authority, and responsibilities of your company and employees in their handling of essential financial management tasks and activities.
It also includes the type of health package, the number of days an employee can take for sick leave, and the benefits entitled to an employee with chronic ailments, etc. The office maintenance policy and procedure document comprises the administrative operations of maintaining the workplace.
This template coordinates each maintenance program and reveals how it liaises with other departments. It also involves the procurements and maintenance of all the real property, production equipment, utility services, communication services, and other assets that are present in the office.
The Shared Governance Policy and Procedure template consists of the basic rules that govern the specific internal affairs of the organization. It entails the team that provides governance that is shared between multiple business units or functions.
It also includes the corporate charter that identifies with the affairs of decision-making through a democratic process. Within or outside the workplace, accidents can happen.
This unplanned event disrupts normal work activities. The Return to Work Policy and Procedure template highlights how accidents are reported, the medical procedure that it passes through, and how the emergency responses are followed. The Electronic Communication Policy and Procedure template emphasizes the responsible use of electronic tools. The Incident Management Policy and Procedure template guides actions that enable the response to a major incident or disaster.
It achieves this by implementing a plan to restore the critical business functions of the organization when the incident happens. It is like a plan B document that works during process emergencies. The Social Networking or Social Media Policy and Procedure template ensures that some level of specific risks is considered before posting, and excellent response management is in place should your audience post derailing comments. It provides a solid and complete asset management strategy that points employees and employers in the right direction when making decisions about assets.
The Product Management Policy and Procedure template helps you fill the missing link between the product ideation, user story, product design, development, implementation, and testing. It creates a synergy between the data, design, and software development departments to ensure that products are well designed, produced, delivered, and supported for organization quality and customer satisfaction.
It captures the research commencement date, the timeline, budget, methodology, process, and the desired outcomes from the project. It also doubles as a tool for receiving quicker sign-off from management when embarking on a new venture. The Customer Service Policy and Procedure template helps you deliver excellent services to your customers. It includes the etiquette and processes that the customer services representative of a business or company must follow while dealing with customers to resolve their queries.
The Customer Satisfaction Survey Policy and Procedure template helps you gather data to inform the direction of decision-making in your business. It also helps you to know what customers think about your business so that you tweak your system to improve satisfaction and overall performance.
This is crucial for adequate planning and to ensure that controls are established, implemented, and maintained during the design phase to optimize quality, effectiveness, safety, and customer satisfaction before manufacturing the new products. The Product Shipping Policy and Procedure template outlines the important information around shipping products when an order is placed online.
It shows how specific orders are packaged, the details on shipping costs and methods, delivery times, etc. The medical industry policy and procedure templates are documents ranging from home care, infection control, overdose prevention, parental issues and concerns, sickbay, etc.
These policy and procedure templates guide personal and workplace hygiene, improve immunity against diseases, and protect the rights of children and young people. The Infection Control Policy and Procedure template provides guidelines for professional hygiene standards required to avoid infection transmission risks in your workplace.
It deals with the standards of personal hygiene and workplace cleanliness for employees and employers in the workplace. The Parents Issues and Concerns Policy and Procedure template highlights the general and peculiar issues that parents or guardians regularly take active roles in discussing with their employees. Swim Lessons Templates Squarespace. Learn And Play. About The Lawyer.
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Effective Team Create Amazing Template. Finest Grill House Restaurant. Fashion Gallery. Business Table Best Practices. Exceptional Creative Designs. East Style. Own our premium templates now! A policy is a system of principles, rules, and guidelines in order to achieve long-term goals.
Policies are implemented as a protocol or procedure not only for companies but also for the various government agencies. Policies are essential since it addresses relevant issues such as what employee behavior is unacceptable. Research says that a simple policy is effective if it achieves the objectives and attracts no criticisms from others. Although a policy does not give percent prevention of problems, writing a company policy is a great and effective way of providing safety and a fair working environment to the members and employees of the organization.
The whole process of policy-making is rather complex. Almost all policymakers face difficulties and obstacles while deducing and developing its content.
Follow these simple steps listed below and understand why they are included in the workplace policy. The purpose of the statement is an introductory statement that outlines and summarizes the reasons for the issuance of the government, company, or school policy. It also provides the desired objectives or goals that the policy aims to accomplish.
Policies, whether it be insurance, health, management, public, or expense policies , should always include the date in which the policy will be put into action. This part of the policy describes who the policy will affect and what actions are impacted by the policy. The applicability and scope can specifically exclude or include certain people, organizations, or behavior from the policy requirements. This section of the policy will focus on the desired targets and avoid unintended consequences.
It often involves workplace safety practices, suitable dress code, use of computers and the Internet, harassment, overtime policy. The policy statements should impose detailed rules, requirements, and behavior expected from the employees or members of the organization. Policy statements are extremely varied depending on the organization and intention and can take any form. Many policies will require the implementation of some functions or actions. The responsibilities section will announce which parties or organizations are accountable for carrying out the policy statements.
Responsibilities might include the identification of any relevant supervision or governance structures.
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