Palmrest fingerprint reader biometric driver

Laptops General - Read Only. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by JeffreyO96 Solved. JeffreyO96 2 Bronze. I've installed the fingerprint reader palmrest on my dell e and I keep getting an error when I enroll a fingerprint. The error is: Capture Failed The biometric unit is not in the correct state to perform the specified operation.

All forum topics Previous Topic Next Topic. Solution 1. If you install legacy drivers on Windows 7 or later with Windows Biometric Framework, there is a chance that a future Windows Update could automatically replace the legacy driver with the WBF driver, which could cause your application to not work well. December Download Zvetco. Need fully customized fingerprint SDK for your application? Touch N Go is a complete biometric solution that enables Enterprise and Business applications to integrate fingerprint matching in a snap.

OS : Windows 8, Windows 8. For software and drivers, select your product from the list below. U OS : Windows 10, Windows 8. U OS : Android Download. Drivers Streaming Device Service Installer v6. I was using Lenovo's Authentec Fingerprint software that allowed me to boot and sign-in while shutoff. I recently upgraded to Windows 10 and am having trouble. Windows' built-in Biometrics and the Authentec soft must be clashing. I can't use the reader without the software in the way that Win7 did, and Win10 has to have it setup in Settings.

So I have a fingerprint in both places. I can't sign-in with the reader, AuthenTec says "Please Wait" at the sign-in screen and I have to use the pin to login, and it will no longer boot and sign-me in when powered-off. Windows 10 won't allow fingerprint sign-in without the data in "Settings" and Win10 will reader will not function without it. Was this reply helpful? Yes No. Sorry this didn't help.

Thanks for your feedback. Also because This Autentec fingerprint device is integrated in the palmrest it is impossible to determine the exact model for looking for the appropriate driver. Lenovo also don't bring any help, as all drivers or software updates related to this option apply to Win7 or Win8, their assumption beeing that this product is now supported by Windows